Our staff have a right to work in a safe and harmonious environment without fear or intimidation. We are very protective of our staff and ask guests to be respectful toward them. No verbal abuse, threats or violence are acceptable. Guests have a right to notify their complaints and demand to talk to a manager but aggression and abuse of staff is not acceptable. We especially ask our Cypriot guests to be mindful that all Europeans do not speak Greek language and though we are predominantly a Greek staffed hotel, many of our staff are from European union countries. Aggression and abuse against our staff for not speaking Greek language is not acceptable. We request respect and dignity for all languages and cultures.